What is a Letter of Authorization (LOA), what elements does it contain, and how does it differ from an invoice? Its use in Amazon intellectual property complaints and common mistakes.
What happens to the balance when an account is closed? We provide an overview of why Amazon may withhold payments, how records should be prepared, and the funds recovery process.
Which invoices are required for Amazon authenticity complaints, which documents are considered insufficient, and what are the common mistakes? Including a checklist before submission.
A related accounts suspension occurs when Amazon sees your account as linked to another seller account. In this article we summarize the causes and the basic steps of the resolution process.
There is no fixed timeframe for an Amazon suspension. In this article we summarize the factors that affect timing and what to do while you wait.
“My Amazon account was closed” can describe several different situations. In this article we summarize which situation you may be in and the first steps to take.
A suspension is when Amazon suspends the selling privileges of a seller account. In this article we summarize the types of suspension, the most common causes and the basic steps of the resolution process.
When your Amazon account is suspended, the decisions you make on the first day can make the process easier or harder. Here are the steps to take, in order, while staying calm.
A Plan of Action is the document in which you explain to Amazon why your account should be reinstated. It has three sections: root cause, corrective actions and preventive actions.
