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money back policy

CANCELLATION AND REFUND POLICY

Seller: SuspendSupport Eğitim ve Danışmanlık Ltd. Şti.
Address: Kızılırmak Mah. Dumlupınar Bulvarı, Next Level No: 3 A Floor: 4 Apt. No: 10, 06520 Ankara, TÜRKİYE
Email: info@suspendsupport.com.tr
Tel: (+90) 554 171 61 82

SERVICE TYPE:
DIGITAL TRAINING OR ACCOUNT REINSTATEMENT SERVICES

ORDERING PARTY INFORMATION

Name/Surname/Title
Address
Phone
Fax
Email/username

The main features of the product(s) or service (type, quantity, brand/model, number of units, price) are published on the SELLER's website. If the Seller is running a promotion, you can review the main features of the relevant product for the duration of the promotion.

All products and services purchased are digital services performed instantly in electronic form. Therefore, there is no right of withdrawal for purchases made through www.suspendsupport.com.tr.

For service products, once the order payment has been made on suspendsupport.com.tr, under consumer protection law the customer cannot exercise the right of withdrawal, whether or not a reason is given, and therefore the licence cannot be cancelled and the fee cannot be refunded. (The right of withdrawal cannot be exercised once the licence has been obtained.)

Relevant legislation (the provisions on the exceptions to the right of withdrawal in Law No. 6502 on Consumer Protection and the Distance Contracts Regulation): Contracts for services performed instantly in electronic form and for intangible goods delivered instantly to the consumer are not subject to the provisions on the right of withdrawal and its exercise.

Because www.suspendsupport.com.tr is a service delivered to our customers in electronic form, it cannot be physically returned. Once our customers have received the training and suspend (account reinstatement) service, there can be no right of withdrawal.

PLEASE REMEMBER:

Account reinstatements involve many factors, and our suspend services depend on individual cases. It is our job to help Amazon understand that mistakes you may make as a seller are inevitable over time; however, as SUSPEND SUPPORT, we NEVER GUARANTEE that an account will be reinstated.

In some cases Amazon may refuse to cooperate with us, and we have no control over Amazon's response times. Running an e-commerce store is a constant risk, so we ask our customers for full cooperation on lawful supply chain sourcing and on our appeals.

In addition:

  • A server is rented for your account and all actions are carried out from that server.
  • On average, actions are taken on your account every 1 to 5 days.
  • Server details are not shared with you.
  • The appeals or documents submitted are not shared.
  • The techniques applied are not shared.

ASIN FETCHER MONTHLY LICENCE PACKAGES

ASIN Fetcher is a digital service performed instantly in electronic form. When payment is confirmed, the licence and credits are assigned and the service is deemed to have started at that moment; therefore the right of withdrawal cannot be exercised and no refunds are made. Packages are valid for 31 days from the date of payment. At the end of the period the licence expires and unused credits do not carry over. There is no automatic renewal; a new payment must be made to continue. Prices include VAT.

Thank you for your understanding.

All customers who place an order are deemed to have accepted the above terms in advance. Before ordering from www.suspendsupport.com.tr, all our customers can follow the relevant links on our site to reach the details of our trainings and services and examine the system with all its features, and can also contact our company with any pre-sales questions.

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