Skip to content

Contact Us

Get in Touch
How can we help you with your account?
For your questions, your account status or a quote request, you can reach us through the channels below or fill in the form. We usually reply the same day.
Free initial assessmentUsually same-day reply24/7 support line

Our 24/7 support line is active

If your account has just been suspended, contact us without losing time; the first assessment is always free.

Preparation

Sharing these as you write speeds things up

None of it is mandatory; just share what you have and we will fill in the gaps together.

Your account details

Briefly tell us which Amazon marketplace you sell on and the current status of your account.

  • Marketplace and store name
  • Current status of the account
  • Related ASIN or product, if any
Account

The notice from Amazon

Share the date and content of the email or notification you received.

  • Screenshot or text of the notice
  • Date the notice arrived
  • Reason stated by Amazon
Notice

What you have done so far

If you have already submitted an appeal, knowing what you wrote and how Amazon replied shortens the process.

  • Number of appeals submitted
  • Replies received from Amazon
  • Changes you have made
History
Next

What happens after your message?

The first step of the process is free and carries no obligation.
01

We receive your message

We usually reply the same day; for urgent cases our support line is always open.

Same-day reply
02

Free initial assessment

We review your account and the notice you received and give you a realistic assessment of your situation.

Free
03

We build your roadmap

We clarify the right service and the steps to follow, and begin the process with your approval.

Clear plan
Message Form

Or fill in the form

Write your message below and we will get back to you as soon as possible.

Suspend Support AI

Suspend Support

Online — Ready to help

For detailed support, you can message us on WhatsApp.