We reactivate your account in three steps
Free Initial Assessment
We review your account and the notice you received, and give you a realistic roadmap.
- We read the notice from Amazon together
- We clarify your account's status and the risks
- We give an honest assessment, without making guarantees
Expert Appeal Preparation
We prepare an appeal file specific to your account, in the format Amazon expects.
- We analyze the root cause of the problem
- We write text tailored to your account, not a template
- We gather the required documents together
Follow-up and Result
After you submit your application, we follow up on the process on your behalf and revise it if necessary.
- We handle the correspondence with Amazon on your behalf
- We revise the application based on the response received
- We share the result and next steps with you
Why SuspendSupport?
A seller's perspective
Our founder is an Amazon seller himself; we know it in practice, not just in theory. We understand the stress you are going through from the inside.
Hands-on experienceAnalysis, not templates
Every appeal text is prepared specifically for your account. We first find the cause of the problem, then write the solution.
Account-specificTransparent communication
At every stage of the process you know where you stand. We answer your questions clearly and plainly.
No surprisesBroad scope
Support under one roof, from account health to intellectual property, from fund recovery to account opening.
One roof24/7 support line
In an emergency you should not have to wait; our support line is active every day, at every hour.
Reachable at any timeExperience since 2019
We have reactivated the accounts of hundreds of Amazon sellers; we learned something new from every file.
Hundreds of sellersWe share insights on Instagram
Amazon Expert · Founder
Amazon Consulting · Appealing Services
Which topics do we support you with?
Sales Velocity Suspension
Appeal preparation for accounts suspended because of a rapid increase in sales velocity.
View the service →Fund Recovery
Managing the process and applying for the release of funds when Amazon withholds your balance.
View the service →Account Review
File preparation for sellers who receive an Account Review notice.
View the service →Section 3 and Authenticity
Appeals for Business Solutions Agreement violations and product authenticity (Inauthentic) issues.
View the service →Drop Shipping and Late Shipment
Solutions for restrictions caused by drop shipping policy violations and late shipments.
View the service →Account Health
Warnings caused by order defect rate, cancellation rate and other account health indicators.
View the service →Follow us everywhere
Let's take the first step for your account together
Let us assess your account's situation for free and give you a realistic roadmap.
