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Account Health Review

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Account Health Review

Where do the warnings on your Account Health page come from, and how can they be improved?

The Amazon Account Health screen consists of a set of metrics showing your service performance, policy compliance and shipping performance. If some metrics fall below their targets, it can lead to a warning, account suspension or even removal of your selling privileges.

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Account health · General Review
™
Trademark
Amazon notice
Action required
©
Copyright
Case review
Under review
!
Suspected counterfeit
Documents / appeal
In preparation
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Patent
Result
Pending
Review process

ReviewDetectionNotificationFollow-up

Sample view. Does not show a real account.

Since 2019
Amazon suspension consulting · Ankara
1–5 days
average interval between actions on your account
Dedicated server
rented for your account
Confidentiality
server details, appeals and techniques are not shared

Which metrics does Account Health cover?

Amazon gives different weight to different metrics.

📊
Performance
Service performance

Metrics on your sales and service performance.

✅
Compliance
Policy compliance

Your level of compliance with Amazon policies.

🚚
Shipping
Shipping performance

Metrics on your delivery and shipping processes.

AHR
Threshold
Warning-count condition

Only accounts that have reached a certain warning count are served.

Because Amazon moved to the AHR (Account Health Rating) system, we only serve accounts that have reached a certain number of warnings.

How do we work?

1
Your account is reviewed

Your Account Health dashboard is reviewed from start to finish.

2
Gaps are identified

Areas that need improvement are identified one by one.

3
You are informed

You are informed about all the areas that need improvement.

Who is this service for?

✓
Warnings have piled up on your Account Health dashboard.
✓
You don't know which metric is critical.
✓
You're worried about losing your selling privileges.
SUSPENDSUPPORT provides the service you need. We're here for the professional support you need.

What you need to prepare

Having these at hand when you start speeds up the process.

✓
A screenshot of your Account Health dashboard
✓
Any warning/violation notices you have received
Prevention first
Scan your inventory from the start

When inventory checks fall short, violations can accumulate unnoticed. SuspendSupport ASIN Fetcher scans the products in your store and helps you spot risky items in advance.

Explore ASIN Fetcher
B0•••••••••Low risk
B0•••••••••Medium risk
B0•••••••••High risk

Sample view. Does not show real ASINs.

Frequently asked questions

?
Do you serve every account?

No. Because of Amazon's move to the AHR system, we only serve accounts that have reached a certain number of warnings.

?
Could my account be suspended?

If some metrics fall below their targets, it can lead to a warning, account suspension or even removal of selling privileges; we provide support to reduce this risk.

?
What is expected of me?

We expect Amazon notices on the subject, the documents you have and your full cooperation.

Let's evaluate your case together

Thank you for your understanding.

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SUSPEND SUPPORT
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